EasyBilty (“EasyBilty”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the EasyBilty mobile application, website, and related services (“Services”).
By accessing or using EasyBilty, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you register or use our Services, we may collect:
- Full name
- Mobile number
- Email address
- Business/company name
- Address and location information
- CNIC or tax-related details (where applicable)
- Payment and billing information
B. Business & Document Data
EasyBilty allows users to generate and manage transport and logistics documents including:
- Bilty Receipts
- Invoices
- Packing lists
- Delivery slips
- Money receipts
- Customer records
- Vehicle and shipment details
C. Automatically Collected Information
We may automatically collect:
- Device type and operating system
- IP address
- Browser information
- App usage statistics
- Login timestamps
- Crash reports and diagnostics
- Cookies and similar tracking technologies
D. Location Information
If enabled by you, we may collect real-time location information for shipment tracking, delivery updates, and operational purposes.
2. How We Use Your Information
We use the collected information for purposes including:
- Providing and maintaining EasyBilty services
- Creating and managing transport documents
- Processing transactions and payments
- Bilty tracking and delivery management
- Customer support and communication
- Improving app functionality and user experience
- Sending notifications, reminders, and updates
- Preventing fraud, abuse, or unauthorized activities
- Complying with legal obligations
3. Sharing of Information
We do not sell your personal information.
We may share information with:
A. Service Providers
Third-party vendors assisting us with:
- Cloud hosting
- Payment processing
- SMS/email delivery
- Analytics
- Technical support
B. Legal Authorities
We may disclose information if required by:
- Pakistani law
- Court orders
- Government authorities
- Regulatory requirements
C. Business Transfers
In case of merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the business transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no online platform or internet transmission can be guaranteed completely secure.
5. Data Retention
We retain your information only as long as necessary for:
- Providing Services
- Legal compliance
- Business operations
- Dispute resolution
- Enforcement of agreements
You may request deletion of your account and associated information by contacting us.
6. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Restrict certain processing activities
- Request account closure
To exercise these rights, contact us using the details below.
7. Cookies & Tracking Technologies
EasyBilty may use cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Analyze traffic and usage
- Enhance security
- Personalize content
You may disable cookies through your browser settings, though some features may not function properly.
8. Third-Party Services
Our Services may contain links or integrations with third-party services, including payment gateways, analytics tools, or external websites.
We are not responsible for the privacy practices of third-party services. Users are encouraged to review their respective privacy policies.
9. Children’s Privacy
EasyBilty is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that a child has provided personal information, we will take reasonable steps to delete such information.
10. International Data Transfers
Your information may be stored or processed on servers located outside Pakistan. By using EasyBilty, you consent to such transfer, storage, and processing of information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Legal requirements
- Technology
- Business operations
- Services offered
Updated versions will be posted on this page with a revised “Last Updated” date.
Your continued use of EasyBilty after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us:
EasyBilty
Email: support@easybilty.com
Phone: +923038697029
Website: www.easybilty.com
Address: Hamza Street, Faisal Town, Sui Gas Road, Gujranwala